It is sometimes difficult to figure out when to phone 911. Here are some examples of when to call 911. These are also good examples to share with your children.

According to the American Heart Association, you should call 911 when a victim:
 
Doesn’t respond to voice or touch
 
Has chest pain or discomfort
 
Has signs of stroke (droopy facial muscles, trouble concentrating, slurred speech)
 
Has a problem breathing
 
Has a severe injury or burn
 
Has a seizure
 
Suddenly can’t move a part of the body
 
Has received an electric shock
 
Has been exposed to poison
 
Tries to commit suicide or is assaulted
 
Is involved in a car accident and is injured
 
Make sure to tell the emergency dispatcher exactly where you are, including the address, city and state. Sometimes, especially with cell phones, dispatchers may pick up in another state. Here are some sample questions the dispatcher may ask you, according to the American Heart Association:
 
“Where is the emergency and what number are you calling from?”
 
“What is the emergency?”
 
“What is your name?”
 
“Is the victim conscious?”
 
“Is the victim breathing normally?”
 
Answer these questions and the dispatcher will give you instructions as to what to do. If there is someone else there to help you, hand over the phone to that person and begin administering First Aid or CPR to the victim as needed.
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